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I'm not going to be at home to accept delivery?

I'm not going to be at home to accept delivery?

Our couriers deliver parcels Monday to Friday 8am to 6pm. When you place your order, at the checkout you can fill out the delivery address with an alternative delivery location.

If the curtain pole or track is very long or you would just prefer the parcel to be delivered to your home address, please leave a signed note instructing the delivery driver to leave the delivery somewhere safe at the property or to a neighbour. The driver will either keep or photograph the signed note as proof of authorization to leave the goods. Please note that from then on the goods will become your responsibility.

If you're not at home when the delivery takes place, the courier will leave a card with information on the attempted delivery. The courier will then attempt to re-deliver the next working day.

In the event that both delivery and re-delivery are missed, the goods will be held at the depot for a few days and then returned to us.

Please call us on 01536 609250 if you have not received your parcel within 48 hours of your order being despatched.