We would love to offer timed delivery slots but unfortunately the couriers that deliver the long length parcels do not offer this service.

In the event that you need to pop out for a bit please leave a signed note instructing the delivery driver to leave the goods somewhere safe at the property or with a neighbour. The driver will either keep or photograph the signed note as proof of authorization to leave the goods. Please note that from then on the goods will become your responsibility.

If you have requested the driver to leave the parcel with a neighbour please let your neighbour know they should check the parcel over for any obvious signs of damage.

Curtain track spare parts are delivered via Royal Mail so most items will fit through your letterbox.